Politique d’expédition
Shipping Policy
At XaviroQ, we are committed to delivering your order quickly, safely, and efficiently.
Order Processing
Orders are processed within 1–3 business days after payment confirmation. During high-demand periods or holidays, processing times may be slightly extended.
Shipping Times
Estimated delivery times vary depending on destination:
- United States & Canada: 5–10 business days
- International: 7–20 business days
Please note that delivery times are estimates and may be affected by customs, weather conditions, or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. Free shipping promotions may be available from time to time.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your package.
Incorrect Address
Customers are responsible for providing accurate shipping information. If an incorrect address is entered, please contact us immediately. We are not responsible for delays or lost packages caused by incorrect addresses.
Lost or Delayed Packages
If your package is significantly delayed or lost in transit, please contact us at contact.xaviroq@gmail.com, and we will assist you in resolving the issue.
Customs & Duties
International customers, including those in Canada, may be responsible for customs fees, taxes, or import duties depending on their country’s regulations.